Privacy Policy – BMC Data

At BMC Data, your privacy is paramount. This Privacy Policy details how we handle the information collected from users ("you") of the BMC Data web and mobile application (the "App").

1. Information We Collect

We collect information necessary to process your payments and provide a seamless service. This includes:

Personal Identification Data: Your name, email address, phone number, and account credentials used for sign-up and communication.
Transaction Data: Details of your payments, including the type of bill (Data, Airtime, Electricity, TV Subscriptions, Exam Pins), the amount, date/time, and successful or failed status.
Financial Data: We do not store full payment card numbers. Payment information is securely transmitted through PCI-compliant payment gateways.
Device and Usage Data: Information about the device you use and how you interact with the App.

2. How We Use Information

We use the collected information for the following primary purposes:

Service Delivery: To process and complete your requested transactions.
Security and Fraud Prevention: To monitor activity and protect against unauthorized transactions.
Customer Support: To respond to your inquiries and troubleshoot issues.
Service Improvement: To enhance the functionality and reliability of the BMC Data App.

3. Data Security and Retention

We employ robust, bank-grade security measures, including SSL/TLS encryption, to protect your data. We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Disclosure to Third Parties

We share your information only when necessary with our trusted Payment Processors and Utility Providers. These entities are bound by strict confidentiality obligations.

5. Your Rights and Account Deletion

You have the right to access, update, or request the deletion of your personal information. You can permanently delete your BMC Data account directly within the App's settings or by submitting a request via our Account Deletion page.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact our Data Protection Officer at: support@bmcdata.com